Frequently Asked Questions
Answer all of your questions
Purchases & Refunds
A. Sahabah Institute is an online educational resource teaching Islamic material based in Cairo,
Egypt. We offer a range of courses in the Arabic language, the Quraan and Islamic Studies.
A. Yes. Sahabah Institute provides tuition to students as young as 6 years old, to a maximum age of
18.
A. All classes are delivered live. This is done online, via the popular e-learning platform, ‘Zoom.’ All
you are required to do is simply download Zoom for FREE and complete an initial set up by providing
your email address.
A. The classes are conducted on a one-to-one basis, between the tutor and the student.
A. Payments are made and accepted in advance, through PayPal on a monthly basis.
A. If a student misses a class without providing prior notice, (a minimum of 24 hours prior to their
scheduled class) then this will be considered as an, ‘unauthorised absence’ and the cost of the class
will be non-refundable.
A. If a teacher is not able to attend a class then the student will be informed prior to the
commencement of their scheduled class. A new class, (at no extra cost to the student) will be
arranged with the student to account for the missed class. In the case where a teacher is unable to
continue, a new teacher will be provided for the student.
A. Sahabah Institute requires 3 days prior notice, (via the students registered email account) before
the required date of absence. Sahabah Institute will freeze the student’s account for up to 2 weeks.
Following this period, the account will be unfrozen and normal charges will resume.
A. No. We accept students who have never been exposed to any Arabic and are considered to be
complete beginners.
A. Yes. Our teachers are all competent in the English language.
A. Yes. Our courses include regular examinations and the possibility of attaining an ijazah.
A. Sahabah Institute will provide a progress report every two months with updates on how
your child is progressing in each subject.
A. No. Sahabah Institute will provide all of the necessary resources/materials for each class -
prior to the commencement of the class, via email.
A. Yes. You are welcome to accompany your child during classes.
A. All contact can be made via email: support@sahabahinstitute.com